Water damage drying
Fire & smoke cleanup
Mold remediation
Storm response
Sewage cleanup
ReconstructionFree visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
Get your free estimateFast, Reliable Water Damage Restoration Across Hicksville
Water damage restoration in Hicksville typically costs $1,800 – $6,500 for a basement flood and is usually started the same day you call. Our crews reach most Hicksville addresses within 45 – 60 minutes because we keep equipment staged nearby and know the quickest routes through Levittown Parkway, Old Country Road, and the blocks around Broadway Commons. If water is rising in your finished basement right now, call (516) 559-4877 and a live person will answer, walk you through the first steps, and get a crew rolling toward your street.

Rick Sumner leads our Hicksville response team, and he’s spent nearly two decades working inside the Cape Cods and split-levels that define this town. He knows what a 1950s drain line sounds like when it’s about to go and where water hides in a finished den near Cantiague Park. You get that local knowledge on every job, plus a written price before anyone touches your home.
Why Tidemark Water Damage Hempstead Is Hicksville’s Preferred Water Damage Restoration Company
Homeowners across Hicksville call us first because we treat their house the way we’d want a crew treating ours. Shoe covers go on at the door. Drop cloths cover the floor before the first piece of equipment comes in. We ask before we move furniture, and we explain every step before we start it. That’s the C.A.R.E. code our technicians follow, and it’s why neighbors recommend us to neighbors.
Our response time to Hicksville is built into how we operate. Because our crews stage equipment in the Hicksville area rather than dispatching from across Long Island, we’re usually at your door in under an hour. When a sump pump fails during a nor’easter and your finished basement is taking on water, that speed matters more than anything else.
The work itself is backed by our 365-Day Done Right Promise. If the restoration isn’t done right, we make it right, no fine print and no expiry. That’s a standard national franchises don’t match. Every job also includes a photo of the clean-up before the crew leaves, so you see exactly what was done and how the space was left.
Our technicians are background-checked, uniformed, and credentialed through IICRC, RIA, and IFA. They arrive with Dri-Eaz dehumidifiers, Phoenix air movers, and XPOWER extractors already loaded on the truck, plus compact equipment that fits through the narrow basement stairwells common in Hicksville’s older homes. You get proven equipment and quiet professionalism, from the first knock to the final walkthrough.
Restoration work we handle






Water Damage Repair in Hicksville
Water Damage Repair in Hicksville means restoring a home after water has already done its damage, and the work here often starts with understanding what’s beneath the slab. Most Hicksville homes were built between the 1940s and 1960s, and many still carry original cast-iron drain lines under the basement floor. That means a “repair” isn’t just extracting water and replacing drywall – it’s determining whether the pipe itself is the source and fixing the cause, not just the symptom.
Basement and Lower-Level Repairs
In a split-level near Cantiague Park, a cracked drain line under the slab can send sewage into a finished den in minutes. Our crew contains the affected area, extracts the contaminated water, removes damaged drywall and carpet, applies antimicrobial treatment, and then dries the structure with professional-grade equipment. The repair portion typically runs $2,200 – $4,800 depending on how much framing and flooring was affected.
Ceiling and Wall Repairs After Leaks
Roof leaks and burst pipes in Hicksville’s flat-terrain homes often show up as stained ceilings and bubbling paint before anyone notices a drip. We open the affected area, remove saturated insulation and drywall, dry past the visible damage to the tide mark, and then rebuild. Hicksville homeowners can expect $1,200 – $3,400 for a typical ceiling repair where the leak was caught early.
Water Mitigation in Hicksville
Water Mitigation in Hicksville is the step that prevents a wet basement from becoming a mold problem. Given the high water table from the Hempstead Plains’ clay-rich glacial outwash, groundwater can wick up through slab cracks into finished walls long after the standing water is gone. Mitigation means finding exactly where water traveled and drying past it, not just drying the surface. In Hicksville’s mid-century homes, this is where cut-rate crews fail most often.
Emergency Extraction and Drying
When a sump pump fails during a summer thunderstorm, the first 24 – 48 hours determine whether you’re dealing with a cleanup or a full rebuild. We run compact XPOWER extractors that fit through tight basement doorways and Dri-Eaz dehumidifiers that pull moisture from the air and the structure. A typical Hicksville basement mitigation runs $1,800 – $4,000, and you see the written number before we start.

Structural Drying and Moisture Mapping
Finished basements in Hicksville’s Cape Cods and split-levels are notorious for hiding water behind walls and under flooring. We use moisture mapping to find every pocket, then place Phoenix air movers and dehumidifiers exactly where they’ll do the most good. This is the difference between a basement that smells clean and one that smells musty six months later.
Trusted Brands We Service in Hicksville
We work on the equipment and building systems Hicksville homeowners already have. Whether you’ve got an older cast-iron drain line, a modern sump pump, or a mix of original 1950s plumbing and newer renovations, our technicians are trained on all of it. We stock common parts for Hicksville’s housing stock on our trucks, so repairs happen faster and you’re not waiting days for a part to ship. From Dri-Eaz drying systems to Phoenix air movers to XPOWER extractors, we use the same professional-grade equipment on your home that leading restoration specialists use across the country.
See the difference
Before
After
Before
After
Before
AfterCommon Water Damage Restoration Problems We See in Hicksville Homes
- Failed sump pumps after the first heavy rain: Hicksville’s flat terrain and high water table mean groundwater rises quickly. Many homeowners discover their sump pump has failed only when water is already across the basement floor.
- Cracked 1950s cast-iron drain lines under the slab: Homes near Cantiague Park especially still have original drains that corrode from the inside and crack under pressure. The result is a Category 3 sewage backup into a finished space, recurring until the line is properly scoped and repaired.
- Hidden moisture behind finished basement walls: Because groundwater can wick up through slab cracks, moisture hides behind drywall and baseboards. Without structural drying, homeowners get recurring mold and musty odors months after the “cleanup” was done.
- Narrow stairwells and low headroom slowing down crews: Many Hicksville basements were built when equipment was smaller. Restoration crews without compact extraction gear can’t maneuver quickly, and mold sets in within 24 – 48 hours of standing water.
Pricing for Water Damage Restoration in Hicksville, NY
A typical basement water damage restoration in Hicksville runs $1,800 – $6,500, with smaller jobs like a ceiling leak repair starting around $1,200. Emergency basement extraction and drying usually lands between $1,800 and $4,000, while a full sewage backup remediation can reach $5,000 – $8,500 when contaminated drywall, carpet, and framing need removal. What moves the number is the size of the affected area, whether the water is clean or contaminated, and how much of the finished space must be removed and rebuilt. You’ll always see the written price before any work starts. Call (516) 559-4877 for a free estimate, and we’ll walk you through the numbers for your specific situation.
We Also Serve Cities Near Hicksville
Our crews work throughout the Hicksville area, including Hicksville and the surrounding neighborhoods. We regularly serve homeowners in Levittown, Westbury, Woodbury, and Farmingdale, with the same written-price-first promise and 365-Day Done Right guarantee on every job. Call (516) 559-4877 and we’ll have someone at your door quickly, no matter which of these towns you’re in.
Serving Hicksville, NY - Our Local Coverage Area
We’re based in the Hicksville area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs About Water Damage Restoration in Hicksville
We typically reach Hicksville homes within 45 – 60 minutes, even during storm surge, because our crews stage equipment locally rather than dispatching from across Long Island. Our compact XPOWER extractors and slim Dri-Eaz dehumidifiers are specifically chosen to fit through the narrow stairwells and low doorways common in Hicksville’s 1940s – 1960s Cape Cods and split-levels. Call (516) 559-4877 and a live person will dispatch a crew immediately.
Water that backs up from a floor drain after heavy rain is typically Category 3, meaning it contains sewage or other contaminants. Porous materials like carpet, drywall, and upholstered furniture that absorbed that water generally must be removed. Non-porous items can often be cleaned and saved. We’ll assess exactly what’s salvageable, give you a written scope, and coordinate directly with your insurance adjuster.
We scope the drain line first to locate the exact crack, then open only the section of slab needed to reach and repair it. This targeted approach means we’re not breaking up your entire basement floor. After the repair, we dry the affected area with Dri-Eaz dehumidifiers and rebuild the slab and finished space to pre-loss condition.
Yes, every water damage job includes daily moisture readings and drying logs that document exactly what was done, when, and what the moisture levels were. These logs are shared with you and directly with your insurance company, so the claim process moves forward smoothly. We photograph everything before, during, and after, and you get a photo of the clean-up before the crew leaves.
We can pack out and store your furniture while we dry and rebuild the affected area, and we’ll coordinate the timing so your family’s routine is disrupted as little as possible. For heavy or delicate pieces, we use careful handling and protective wrapping. Everything is documented and returned to its original place when the job is done.
If water is in your Hicksville home right now, don’t wait. Call (516) 559-4877 and speak with a live person who can dispatch a crew immediately. We’ll give you a written price before we start, protect your floors and furnishings as a standard step, and stand behind the work with our 365-Day Done Right Promise.
Written by Rick Sumner, Owner at Tidemark Water Damage Hempstead, serving Hicksville and surrounding Long Island communities.