Water damage drying
Fire & smoke cleanup
Mold remediation
Storm response
Sewage cleanup
ReconstructionFree visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
Get your free estimateFast, Reliable Fire Damage Restoration Across New Cassel
Fire damage restoration in New Cassel usually starts with two problems at once: soot and water. The fire department’s suppression effort often does more water damage than the fire itself, and in New Cassel’s older homes, that water ends up in places a generic restoration crew would miss. Our Fire Damage Restoration team responds to New Cassel calls within hours, not days, and we know exactly what these 1950s and 60s homes hide behind their walls. Call (516) 559-4877 the moment the fire is out. A live person answers, and a crew gets moving.

Why Tidemark Water Damage Hempstead Is New Cassel’s Preferred Fire Damage Restoration Company
New Cassel homeowners and landlords call us because we understand what a fire means in this specific housing stock. We have worked in homes on Union Avenue, Prospect Avenue, and throughout the blocks around Broadway where original galvanized plumbing still runs through shallow, damp crawlspaces. When water from a suppression line saturates that crawlspace, the fire damage is only the first layer of the problem. Our technicians pull permits, document pre-loss condition for insurers, and treat every tenant-occupied unit with the same care a single family home gets.
We are owned and operated to the Cedarwell Care Promise, which means a written price lands in your hand before anyone picks up a tool. Rick Sumner leads our team, and every technician arriving in New Cassel is background-checked, uniformed, credentialed through IICRC, RIA, and IFA, and equipped with Dri-Eaz and Phoenix drying technology. Shoe covers go on at the door. Drop cloths cover the floor before the first dehumidifier comes inside. You see exactly what we did through a photo of the clean-up before the crew leaves.
What matters most after a fire is speed without cutting corners. Tenants in converted multi-family homes cannot wait a week for a restoration plan, and insurers need documentation that holds up. We provide both.
Restoration work we handle






Fire and Water Damage Restoration in New Cassel
Fire and Water Damage Restoration in New Cassel means addressing two disasters in one pass. When a kitchen fire gets knocked down by a hose line, hundreds of gallons of water saturate drywall, flooring, and often the crawlspace below. In New Cassel homes built from the 1950s through the 1970s, that crawlspace is typically shallow and already damp, so moisture wicks into floor joists fast. We extract the standing water, run structural drying equipment, and remove soot simultaneously so the house does not sit wet while you wait.
A typical fire and water damage restoration in New Cassel runs $2,800 to $7,500 depending on square footage, how much water reached the subfloor, and whether tenant belongings need pack-out and cleaning. You will see the written number before we begin.
One-Pass Restoration for Older Homes
We sequence the work so demolition, water extraction, and soot removal happen together. The alternative, drying first and cleaning later, leaves soot embedded in plaster walls and forces a second demolition pass. In a converted multi-family, that doubles the displacement time for tenants.
Crawlspace Drying After Suppression
New Cassel’s crawlspaces are the hidden variable. If the fire department’s water reached a crawlspace under a kitchen or bathroom, we run thermal imaging to map moisture and set Phoenix dehumidifiers plus Dri-Eaz air movers before microbial growth starts. Trapped moisture under a tenant-occupied unit grows mold on joists within 48 hours.
Soot Removal in New Cassel
Soot Removal in New Cassel requires a different approach than in newer construction. Many of these homes still have original plaster-and-lath walls, and oily soot bonds to aged plaster in a way it does not on drywall. Our technicians use dry sponge chemical cleaning first, followed by low-alkaline wet cleaning only where the plaster can handle it. We do not blast old walls with aggressive degreasers. That etches the surface and makes the smoke smell permanent.
Soot removal in New Cassel typically runs $1,100 to $3,400 for a contained kitchen fire, and more if soot migrated through ductwork into bedrooms and tenant units. Written price first, always.
Plaster-Safe Cleaning Methods
Older plaster absorbs smoke differently than drywall. We test a small section, check for calcimine paint layers, then select the cleaning chemistry. The goal is to lift the soot without turning a fire loss into a resurfacing project.
Pack-Out Before Soot Sets
In converted multi-family units, tenant belongings often sit inches from the fire source. We pack out clothing, furniture, and soft goods quickly, clean them off-site, and store them until the unit is ready. Doing this before soot removal keeps oily residue from settling into fabric and books permanently.

Trusted Brands We Service in New Cassel
We work on every type of fire loss across New Cassel, and we service and coordinate restoration in homes with all makes of furnaces, boilers, and appliances. Our equipment fleet uses Dri-Eaz, Phoenix, XPOWER, B-Air, and Injectidry machines, the same professional-grade drying technology trusted by restoration specialists nationwide. Since we stock common parts and drying equipment locally, New Cassel customers get faster start times on structural drying without weeks of delays on specialty equipment. Whether your home has a modern forced-air system or an original boiler from the 1960s, our techs know how to dry around it without causing secondary damage.
See the difference
Before
After
Before
After
Before
AfterCommon Fire Damage Restoration Problems We See in New Cassel Homes
- Galvanized pipe failures during suppression. Original supply lines from the 1950s and 60s frequently burst when firefighting water pressure hits them, turning a contained fire into a full water loss that reaches the crawlspace.
- Shallow crawlspace moisture traps. Many New Cassel homes have low-clearance crawlspaces that hold water after suppression. Without structural drying, joists warp and mold forms before anyone notices.
- Tenant-occupied documentation gaps. Converted multi-family properties need pre-loss condition photos and room-by-room scope documentation for landlord insurers. Skipping this step delays claims and disputes.
- Soot bonded to old plaster. Oily soot from synthetic materials adheres to calcimine and aged plaster, requiring specialized chemistry. Generic degreasers make the problem worse and bake in the smoke smell.
We responded to a kitchen fire in a converted multi-family on Union Avenue where the original galvanized supply line burst during suppression. Our techs set containment and ran water extraction, then performed moisture mapping with thermal imaging in the adjacent crawlspace, finding Category 2 water that had wicked into floor joists. We set Dri-Eaz air movers and a Phoenix dehumidifier, treated exposed framing with antimicrobial, and documented pre-loss condition for the landlord’s insurer. That is what a New Cassel fire job actually looks like.
Pricing for Fire Damage Restoration in New Cassel, NY
Fire damage restoration in New Cassel runs a wide range because older homes hide more variables. Here is what to expect in this market:
| Service | Typical Range in New Cassel |
|---|---|
| Fire and water damage restoration (one pass) | $2,800 – $7,500 |
| Soot removal, contained kitchen fire | $1,100 – $3,400 |
| Full structural drying with crawlspace | $900 – $2,600 |
| Emergency board-up and tarping | $450 – $1,200 |
| Contents pack-out, cleaning, storage | $1,200 – $4,000 |
What moves the number: whether suppression water reached a crawlspace or basement, how much plaster needs cleaning versus replacement, whether tenant belongings require off-site cleaning, and whether the electrical or plumbing systems need post-fire inspection. Call (516) 559-4877 for a free estimate with a written scope before any work begins.
We Also Serve Cities Near New Cassel
Our crews work throughout Nassau County and the surrounding area, including Hempstead, Flushing, Long Beach, and Oceanside. If your property is just outside New Cassel, we can still respond quickly and bring the same written-price-first process. The Cedarwell Care Promise applies to every job, in every zip code we serve.
Serving New Cassel, NY - Our Local Coverage Area
We’re based in the New Cassel area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs About Fire Damage Restoration in New Cassel
Yes, in many New Cassel homes it does. The original galvanized supply lines in shallow crawlspaces often fail or leak under firefighting water pressure, and even without a burst pipe, suppression water travels through wall cavities into the crawlspace below. If we skip structural drying there, mold grows on the joists within 48 hours. Call (516) 559-4877 and we will check the crawlspace even when the visible fire damage looks small.
We start with a dry chemical sponge and then test a small section before using any wet cleaning. Old plaster often has a calcimine or lime-based paint layer that degreasers will dissolve, pulling the surface off the lath. We choose the least aggressive chemistry that lifts the soot, then seal the plaster before repainting. That preserves the original wall rather than forcing a replacement.
Yes. Every fire job we do includes photo documentation of pre-existing conditions, including galvanized pipe corrosion, prior water stains, and any structural wear that predates the fire. Our techs note these on a room-by-room scope and share the photos with you and your adjuster. This protects you from a claim denial that blames old condition for new damage.
Yes. When suppression water carries sewage or contaminated runoff, we set containment on the affected basement zone, extract and sanitize the Category 3 water, then run structural drying while our crew handles soot removal on the floors above. The process still happens in one mobilization, but the contaminated water is isolated from the fire cleanup so cross-contamination does not spread.
We typically begin within 2 to 4 hours of your call, and often faster on weekdays when crews are already in New Cassel or nearby. The sooner air movers and dehumidifiers start running in a damp crawlspace, the less demolition is needed later. Call (516) 559-4877 and a live person will confirm the exact dispatch time for your address.
If you are standing in a New Cassel home that has just been through a fire, call (516) 559-4877 now. We will walk you through the first 24 hours, get a written estimate in your hands, and start the restoration with a crew that respects your home, your tenants, and your insurance timeline.
Written by Rick Sumner, Owner at Tidemark Water Damage Hempstead, serving New Cassel and surrounding communities.